Business Process Outsourcing

OutPro provides a wide range of business processing outsourcing services focusing on process standardisation, process optimization and process re-engineering allowing tasks to be outsourced effectively.

BPO provides quantifiable benefits through improved efficiencies, lower overhead, reduced payroll and benefit expenses, fewer capital investments, economies of scale, and access to cheaper labour resources though labour arbitrage and off-shoring.

BPO is about optimising business performance to create value. Dramatic cost reductions enable a rapid return on investment, resulting in enhanced profitability and share price.

BPO provides assurance of best practices, skills, access to propriety work flow systems, process re-engineering skills, and innovative staffing and delivery models, coupled with world-class technology delivered by experts.

BPO allows organizations to move non-core business processes to a services provider like OutPro so that management can focus on the more important strategic revenue-generating programs.

Call Centre Services

OutPro offers a wide range of 24/7 Call Centre Services.

Inbound Services

  • Appointment Management
  • Mail Order
  • Prequalification
  • Recruitment
  • Help lines
  • Information Lines
  • Fulfillment

OutBound Services

  • Sales Lead Follow Up
  • Lead Generation
  • Information Gathering
  • List Cleaning
  • Conditioning and Mining
  • Event Building
  • Market Research
  • Seminar & Conference Booking

Offshoring

OutPro offers a number of customized offshore solutions to companies wishing to launch operations in Mauritius.

Ranging from fully managed solutions to partial managed solutions we can recruit, train, and manage staff on your behalf.

Alternatively, we can provide you with the technical infrastructure you need to run your operations from our offshore platform eliminating the need for major investment.

Situated in the Indian Ocean, at the crossroads of Africa and Asia, Mauritius has built an excellent reputation for quality and competitiveness and has today one of the strongest economies in Africa

Why Mauritius?

Mauritius presents itself as a model for economic competitiveness - which today is a major factor to take into consideration in the world of outsourcing.

  • It is politically stable
  • It is economically dynamic
  • It has a harmonious social environment
  • It has a qualified workforce fluent in the French and English languages
  • It has a privileged commercial and cultural relationship with the United Kingdom and other European countries.